Terms and conditions

Name: IELTS7 Online
Address: 3rd Floor, No. 2, Section 4, Zhongxiao East Road, Zhongxiao East, Da'an District, Taipei, 106442, TW
Telephone: +886-2-27710088
Price range: $

Please read the following terms and conditions carefully before using IELTS7 Online (referred to as the "website"). These terms and conditions apply to all visits and use of the "website" and apply to the "content" (defined below), information, advice, and/or services provided through the "website." By accessing and using the "website," you fully agree to comply with all these terms and conditions, as well as other applicable laws or regulations related to the "website" and the internet. If you do not agree to fully accept these terms and conditions, please leave the "website" immediately. The information on this website is protected by relevant intellectual property rights and their derivative rights, and unauthorized use of the data on this website may violate copyright laws, trademark laws, and other laws.

Ownership of Content

This "website" is owned and operated by the Taipei City Private Stephen Foreign Language Short-Term Cram School (hereinafter referred to as "the Company"). All content, including but not limited to text, graphics, photos, images, animations, sound effects, illustrations, and software (referred to as "content"), displayed or made public by the "website," is owned by the Company and/or its group company members, licensors, and/or content suppliers. All components of the "website," including but not limited to overall design and "content," are protected by laws governing trade dress, copyright, moral rights, trademarks, and all other relevant intellectual property rights. No part or component of the "website" or "content" may be copied or distributed in any way unless expressly authorized by these terms and conditions or by a statement in another agreement with the Company.

Disclaimer

To the maximum extent permitted by law, this "website" and its content are provided "as is" without any type of warranty, whether express or implied, including but not limited to satisfactory quality, fitness for a particular purpose, and non-infringement of implied warranties. The information on this website is provided for general informational purposes and does not constitute advice.

The Company reserves the right to suspend or revoke the entire website or any part of the website at any time without notice or liability. The Company may change the information and services on this website at any time without notice. Information and services on this website may become outdated, and the Company does not promise to update the information and services on this website.

The Company does not guarantee or represent that the information and/or programs contained in the website are accurate, complete, or up-to-date; or that the website will not be interrupted or have errors; or that any defects on the website will be corrected; or that the website or the servers providing website services do not contain viruses or other harmful components. To the maximum extent permitted by law, the Company makes no warranties or representations regarding the accuracy, precision, suitability, usefulness, timeliness, reliability, or any other aspect of the materials when you use the materials on this website.

Limitation of Liability

You use this website at your own risk. The Company, its affiliates, other collaborators, executives, directors, agents, or any other parties involved in the design, creation, or delivery of the content on this website are not responsible for any direct or indirect losses (regardless of whether based on warranty, contract, tort, or any other legal theory, and regardless of whether or not there was prior notice of the possibility of such damages) resulting from the use or inability to use, or the use of any other websites linked to or from this website, or any data, information, or services contained in any or all such websites (including, but not limited to, damages for loss of profits, loss of data, or business interruption).

The consistent policy of the Company is to refrain from processing or accepting any unsolicited suggestions, inventions, designs, confidential or proprietary information, and/or other materials provided voluntarily by individuals outside the Company, whether they are in the form of text, graphics, sound, software, information, or any other means (referred to as "materials"). Therefore, you should not post any "materials" on the website or send such materials to the Company via email or any other means, and the Company assumes no responsibility for such "materials."

The Company reserves the right to decide to block or delete any communication content and materials that it deems to violate these terms and conditions or that are not welcomed by the Company. Posting or transmitting any illegal, threatening, defamatory, reputation-damaging, obscene, or potentially unlawful information is strictly prohibited on this website.

At times, the Company may allow you to publicly post content created by you within the "website" system, such as through electronic posters, bulletin boards, postcards, etc., to communicate information to "website" members or others. If you use these services, you acknowledge that the Company acts only as a passive conduit for the publication and assumes no responsibility or obligation for the content of communications and materials created by you or other users.

How to Contact Us

If you have any questions or suggestions regarding our website or services, you can contact us at +886-2-27710088 or send an email to contactus@ielts7.online, and we will assist you as soon as possible.

Changes to the Terms

The Company reserves the right to change, modify, add, or delete the content of these terms and conditions at its discretion. Please regularly review these terms and conditions to stay informed of any changes. By continuing to use the website after the announcement of changes to these terms and conditions (including the Company's privacy policy), you indicate your acceptance of these changes.

Membership Service Terms of Use

Article 1: Service and Acknowledgment

This website is operated by Taipei City Private Stephen Foreign Language Short-Term Cram School (hereinafter referred to as "the Company") and is an online education service platform that provides services for members to learn via the internet.

Article 2: Acceptance of Terms

Section 1:

When website visitors or service registrants fill out information, browse, purchase, or use the services provided by the Company, it indicates their agreement to become a member of the Company. They acknowledge and agree to comply with the service methods, terms of use for member services (hereinafter referred to as "these Terms"), and other related regulations, having read, understood, and agreed to them thoroughly and sufficiently over a reasonable period.

Section 2:

By clicking "I have read and agree" or pressing the "Agree" button, members signify their willingness to abide by the provisions and related regulations of these Terms when using any service provided by the Company.

Article 3: Exercise of Guardianship Rights

If a member is under the age of twenty or has limited legal capacity, they may use the services provided by the Company under these Terms only after the member personally understands and agrees to the provisions of these Terms. Additionally, the member's legal representative (or guardian) must read, understand, and agree to all the contents after being informed. The member's legal representative (or guardian) is deemed to have read, understood, and agreed to all the contents of these Terms when the member starts or continues to use the services provided by the Company.

Article 4: Truthful Member Information Obligation

Section 1:

When website visitors or service users join as members of the Company, they should truthfully register with correct and complete personal information, including their real name and other relevant information. Members may not register as members under the name of another person, nor may they register as members for others without prior permission. Members guarantee that the registered name is that of the service user and undertake to update outdated or changed information promptly.

Section 2:

If a member provides false personal information, registers as a member under the name of another person, registers for others without prior authorization, or delays any service due to not promptly updating information, the member shall bear all responsibilities and consequences. The Company may terminate the member's membership and the right to use all services at any time.

Section 3:

Members understand and agree that the Company collects, processes, and uses their personal information in accordance with laws and regulations and the provisions of the "Privacy Policy" that members have read and agreed to. If there is any damage to their rights due to a leak, the Company will assume legal responsibility according to relevant laws.

Article 5: Device Specifications

Section 1:

To create a good experience for using this service, your computer or mobile phone should meet the basic specifications and requirements of hardware and software listed on the course page and in the table below. If your device temporarily does not meet the aforementioned basic specifications and requirements, you understand that it may result in the inability to use this service or affect the quality of this service:

(a) Operating System:

Computer:

Windows 10
Mac OS 10.13

Mobile Phone:

iOS 12
Android 7

(b) Browser:

Chrome 75
Firefox 68
Edge 100

(c) Network Speed:

Fiber Network 2M
Mobile Network 4G

Section 2:

The access network to the equipment in the data center of the Company's designated website system shall be applied for and leased by you from a legally operating telecommunications enterprise unless otherwise agreed upon by both parties. The rights and obligations arising from your lease of the access network shall be governed by the contract between you and the telecommunications enterprise.

Section 3:

If we do not notify you in advance of the provisions such as those in Article 5(1), and it results in your inability to use this service or affects the quality of this service, you may assert that this agreement is not effective.

Article 6: Obligations and Responsibilities of Use

Section 1:

Before members use the services of the Company, they must independently equip themselves with the computer hardware and software announced by the Company for internet access. Members are responsible for the costs associated with internet and telephone connections. The use of the Company's services should comply with the relevant laws of the Republic of China and international conventions and etiquette for internet use. If accessing websites outside the territory of the Republic of China, members must agree to comply with the relevant laws of those respective sites.

Section 2:

Members should securely manage their own membership account and password, prevent the leakage of account information and passwords, and refrain from providing their account and password to third parties (whether provided on a paid or unpaid basis). Members should regularly log in to their accounts to check usage and promptly identify any abnormal activities. Secure password management includes using a combination of uppercase and lowercase letters, numbers, and symbols, avoiding using birthdates or ID numbers as passwords, not disclosing account information to others, refraining from using others' devices to enter account information, avoiding using accounts on untrusted public networks, and not downloading unknown software on personal devices without proper virus scanning or protection software. Members also agree that the Company, if reasonably suspecting a member's violation of these Terms, has the right to temporarily suspend the member's account. If confirmed violation of these Terms occurs and the member fails to rectify it after being notified by the Company within the specified period, the Company has the right to terminate the service contract (whether paid or unpaid) with the member. In addition to calculating the refunded service fee according to the service contract, the Company may deduct a penalty of twenty percent from the refund amount. If the Company incurs damages due to this, the member shall be responsible for compensating the Company for the damages.

Section 3:

To ensure the personal exclusivity of member usage, members agree that the Company will set up relevant protective measures on the internet platform used by members. The use of a consumer's member account and personal password to log in to this website is presumed to be the consumer's own behavior. If a member discovers that their member account and personal password are being unlawfully or improperly used by a third party, they should immediately notify the Company. The Company will promptly suspend the use of the member account and personal password and accept the member's request to change their login account or personal password. Otherwise, the Company will consider all activities performed using the member's account to be the normal usage of the member and the member will be responsible for all liabilities. If a member notifies the Company that their account or password has been unlawfully or improperly used by a third party, except for cases where an enterprise operator can prove that it is attributable to the consumer's reasons (members should properly safeguard their own account passwords), causing losses to the consumer due to the unlawful or improper use of the user account or personal password by a third party, the enterprise operator should extend the consumer's usage period within seven working days or return the deducted usage times or units as compensation.

Section 4:

The following actions are prohibited on the Company's website and online services. If a member engages in any of the situations listed below, the Company may suspend services, close account usage permissions, and, if the Company incurs damages, request the member to bear the responsibility for compensation:

(a) Intrusion or damage to the internal systems or equipment and facilities of the Company's website, planting viruses, trojans, or other malicious programs with infective and destructive properties, paralyzing systems, or engaging in other behaviors that affect the operation of the Company's systems or the provision of services.

(b) Transmitting illegal software, unauthorized works, or other software with destructive or adverse effects on the rights of others through file transfer software.

(c) Engaging in behaviors using the online video system that involves exposure, obscenity, sexual innuendo, or other indecent acts or acts that may affect the services provided by the Company.

(d) Harassing, verbally abusing, attacking, disrupting service order, or engaging in other unwelcome behaviors towards language consultants, lecturers, responsible persons, employees, or other members through the online system.

(e) Engaging in actions that damage the reputation of the Company or its affiliated partners or harm the reputation of the Company's executives, directors, employees, or other members.

(f) Engaging in sales, profit-making activities, political lobbying, religious promotion, or other activities unrelated to course content during classes or service system usage.

(g) Collecting, querying, or requesting personal information, contact information (such as email addresses, Skype accounts, Facebook accounts, Line accounts, WeChat accounts, etc.), making friends, and financial status of employees, teaching consultants, or other members through the Company's website and system platform.

(h) Interacting privately with employees, teaching consultants, and other members for purposes other than learning services.

(i) Renting, lending, or reselling the Company's membership or service items, usage sessions, etc., through public bidding, auctions, or other means.

(j) Engaging in other inappropriate or unlawful behaviors that violate public order and morals.

If a member, who has entered into a service contract with the Company, violates the above situations, the Company may terminate the service contract if the violation is serious or if, after being notified by the Company, the member fails to improve the situation despite the severity. The Company may also request the member to pay a penalty of twenty percent of the total service fee corresponding to the unused service proportion. The service fee, in the case of paid course purchases, is based on the amount stated in the service contract. If the member has paid the service fee and there is a remaining amount after deducting the used service fee and penalty, the Company will refund the remaining service fee. In the case of free course and service usage, the original selling price of the free course and service will be used.

Section 5:

Any disputes and losses arising from a member's violation of the provisions of items (g), (h), and (i) of the preceding paragraph shall be borne by the member. The Company shall not be involved.

Article 7: Maintenance of System and Service Quality

Section 1: Maintenance of the Online Learning Platform

The Company shall provide usage settings and maintenance services for the member's online learning platform, offering members reasonably expected secure services. This ensures that members can use the internet learning system normally, guaranteeing that system equipment does not encounter errors, screen pauses, delays, interruptions, or connection failures attributable to the Company or collaborative partners.

Section 2:

The Company is responsible for maintaining the relevant systems of the service. If a member encounters a situation where the system cannot be used normally, they should promptly contact the Company's customer service department. The Company will quickly rectify faults in the website service system. If hindrances are due to the personal computer hardware or software of the member or the internet system of the telecommunications provider, they are not within the scope of maintenance services provided by the Company. Members are also not entitled to request or claim any rights from the Company based on issues such as poor video quality due to internet bandwidth or other environmental factors.

Section 3:

In the routine or necessary migration, replacement, upgrade, or maintenance of service-related system equipment, requiring the temporary suspension or interruption of all services, the Company will provide notice within 7 days through the system or website in an announcement. However, the Company is exempt from the obligation to comply with the aforementioned 7-day notice in the event of temporary, urgent, or force majeure circumstances.

Section 4:

If, due to the migration, replacement, upgrade, or maintenance of the website or related system equipment by the Company or errors, screen pauses, delays, interruptions, or connection failures in the system equipment attributable to the Company or collaborative partners occur, affecting the member's usage rights, the Company will compensate the member in a manner such as extending the usage period or refunding service counts within seven working days from the date of confirming the damage to the member, depending on the extent of the damage.

Article 8: Service Exclusivity

Section 1:

Members understand and agree that the online learning platform provided by the Company is developed by a group of foreign consultants with years of educational experience and highly specialized teaching skills. The consultants also possess advanced knowledge in computer engineering. The platform combines expertise in English and computer intelligence, enabling efficient and unique learning experiences for members. Therefore, after purchasing or obtaining the Company's services for free, members may not provide the right to use the services to others in any way.

Section 2:

Any actions such as transferring service contracts, reselling all or part of the service counts, public bidding, auctioning, or lending without prior consent from the Company are considered breaches and invalid actions. If discovered by the Company, the Company may terminate the service contract with the member and cease providing services. Members may not request a refund or compensation, and their rights and obligations with others are not related to the Company.

Article 9: Confidentiality Clause

Without the prior written consent and authorization of the Company, members may not, in any way, disclose to any third party or publicly disclose technical information, system interface designs, course content, consultant information, employee data, or other commercial information obtained about the Company during the use of the Company's services or in the process of entering into service contracts with the Company, including but not limited to parts or all of the signed service contracts and their attachments, and other information that the Company considers as its confidential and proprietary information. In case of a violation, the Company has the right to immediately terminate the member's right to use the Company's services. The member must also pay the Company the total price of the purchased courses and services or ten times the original selling price for free services as punitive damages. The member is also liable for all economic losses incurred by the Company due to this violation. If the member has entered into a service contract with the Company, whether paid or unpaid, the Company has the right to terminate the service contract.

Article 10: Intellectual Property Rights

Section 1:

Members agree that all related intellectual property rights and other rights in the content, including but not limited to recordings, audio, text, image files, etc., that members participate in during the use of the Company's services and/or service period belong to the Company. The Company can use them for purposes such as editing and development of product series, member observation, business promotion, product presentations, or sales. Members may not, without the Company's prior written consent, publicly broadcast or sell course recordings, videos, or course content in any way, nor provide them to any third party.

Section 2:

Members acknowledge that the intellectual property rights of names, trademarks, service marks, technologies, systems, course materials, videos, images, advertising materials, video files, and other related information they come into contact with during the use of the Company's services belong to the Company or are authorized by the Company. Without prior written consent from the Company, members may not use them for any purpose or in any way and may not provide them to any third party for use. In case of violation, the Company has the right to suspend the member's right to use the Company's services. After notifying the member and setting a deadline for correction, if the member fails to correct the violation, the Company has the right to terminate the member's service contract (paid or unpaid). In addition to the calculation of the service fees to be refunded as specified in the service contract, the Company may deduct a penalty of twenty percent from the refund amount. If this leads to damages to the Company, the member is also responsible for compensation. For members enjoying free course services, a penalty of twenty percent of the original selling price of the free course will be calculated.

Section 3:

When using the Company's services, members may not improperly use any technical secrets or other confidential information belonging to others, nor may they engage in any behavior that may infringe on the intellectual property rights of others. If a member violates the above commitment and causes the Company to be accused and sued by a third party for infringement, resulting in direct and indirect losses to the Company's reputation and finances, the member shall bear all economic and legal responsibilities.

Section 4:

The provisions of the preceding paragraphs of this article shall not be invalidated due to the termination or closure of the member's account, cessation of the use of the Company's services, or changes, termination, or termination of these terms of use.

Article 11: Prohibition of Solicitation

Members understand and agree that members may not instigate or persuade employees or consultants of the Company (and related enterprises) to terminate or terminate service relationships with the Company (and related enterprises), or to be employed by the member or introduced to others for employment (regardless of whether it is formal/contractual/full-time/part-time), hired as consultants (such as management/language consultants), agents, appointees, employees, or provide other positions, whether periodic or with or without remuneration. In case of violation, after notifying the member and setting a deadline for correction, if the member fails to correct the violation, the Company has the right to terminate the member's service contract (paid or unpaid). In addition to the calculation of the service fees to be refunded as specified in the service contract, the Company may deduct a penalty of twenty percent from the refund amount. If this leads to damages to the Company (such as expenses incurred by the Company to fill the vacancy), the member is also responsible for compensation. For members enjoying free course services, a penalty of twenty percent of the original selling price of the free course will be calculated.

Article 12: Terms Revision

Members agree that the Company may periodically revise the content of these terms of use and related information. The revisions will take effect after formal announcement, and if members do not agree with the modified content, they should inform the Company within 30 days after the announcement. If members continue to use the service after the announcement of the revision of these terms of use, it will be deemed that they agree to comply with the modified content.